Privacy Policy
At GLASCIA Online Store, we take the privacy of our valued customers in Nunavut and across Canada seriously. This Privacy Policy outlines how we collect, use, and disclose your personal information when you use our website.
1. Information We Collect
We collect several types of information when you use our website:
- Personal Information: This includes information that can be used to identify you, such as your name, email address, billing address (including hamlet or community name), shipping address, and phone number. You provide this information when you create an account, place an order, subscribe to our newsletter, or contact us.
- Order Information: We collect information about your orders, such as the products you purchase, the price you pay, and the shipping method you select.
- Device Information: We collect information about the device you use to access our website, such as your IP address, browser type, and operating system. This helps us understand how customers from different regions of Nunavut (or elsewhere in Canada) are using our website.
- Usage Information: We collect information about how you use our website, such as the pages you visit and the products you view. This helps us personalize your experience and improve our website for Nunavut customers.
2. How We Use Your Information
We use your information for the following purposes:
- To process your orders and fulfill your requests, ensuring smooth delivery to your Nunavut address.
- To provide you with customer service, including assistance with specific needs or inquiries relevant to Nunavut.
- To send you marketing and promotional communications (with your consent), potentially including special offers relevant to Nunavut customers.
- To improve our website and your shopping experience, tailoring it to the needs of Nunavut residents.
- To personalize your experience on our website, suggesting products or features that might be of interest based on your location and browsing habits.
- To prevent fraud and abuse, protecting the security of all our customers, including those in Nunavut.
3. Sharing Your Information
We may share your information with third-party service providers who help us operate our business. These service providers are only authorized to use your information for the purpose of providing services to us, and we will ensure they meet strict privacy standards.
We may also share your information with law enforcement or other government agencies if required by law.
4. Your Choices
You can opt out of receiving marketing and promotional communications from us by following the unsubscribe instructions in our emails.
You can also access and update your personal information by logging into your account on our website.
5. Security
We take steps to protect your personal information from unauthorized access, use, or disclosure. However, no website or internet transmission is completely secure. We cannot guarantee the security of your information, but we will strive to maintain appropriate safeguards.
6. Children's Privacy
Our website is not intended for children under the age of 13 years old. We do not knowingly collect personal information from children under 13 years old.
7. Changes to this Privacy Policy
We may revise this Privacy Policy at any time. The revised Privacy Policy will be effective immediately upon posting on our website.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: [email protected]
Phone: 867-979-6323
We're happy to address any concerns you may have, especially regarding how your information is handled within the context of Nunavut.